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Need assistance with your passport photo, technical support, or have questions about our service?
Contact Information
Need help or have a quick question? You can reach us through phone, email, or visit us in person. We're here to help!
Address
Suite 10996, 26/27 Upper Pembroke Street, Dublin 2, Dublin, Dublin 2, D02 X361, Ireland
Frequently Asked Questions
Got questions about photo editing or our tools?
Here are answers to the most common questions.
How does the 48-hour trial work?
You pay €2.90 to access all our services for 48 hours. After this period, your subscription automatically renews at €39.90/month.
Can I cancel my subscription?
Yes, you can cancel your subscription at any time. You will retain access until the end of your billing period.
What payment methods do you accept?
We accept all major credit cards. All payments are secure.
What happens if my photo is rejected?
We offer a 100% acceptance guarantee. If your photo is rejected by an official authority, we will refund you in full.
How long does it take to process my photo?
Our photos are processed instantly using AI technology. You receive your retouched photos immediately and can download them right away.